Surveys are a useful way to get feedback from customers and the questions you ask are important. There are three main types of survey questions: closed-ended, open-ended, and rating-scale. Closed-ended questions provide specific answers, open-ended questions are more open-ended, and rating-scale questions are numerical. It's important to use the right type of question so that customers can easily provide the answers you are looking for. Equations can also be used to help determine the answers to survey questions and help you make better decisions. With the right survey questions and equations, you can get the information you need to make informed decisions.